Help

Support

We're here to help — reach out any time.

Contact Support

For questions about your account, billing, or anything else, email us directly:

support@subproapp.co

We typically respond within one business day.

Frequently Asked Questions

How do I cancel my subscription?

You can cancel any time from the Subscription section in the app's Settings tab. Cancellation takes effect at the end of your current billing period — you keep access until then.

How do I restore a purchase I already made?

Tap Restore Purchasesin the Subscription section of Settings. Make sure you're signed in with the same Apple ID or Google account used for the original purchase.

How do I delete my account?

In the app: go to Settings → scroll to the bottom → tap Delete Account. You'll be asked to confirm by typing DELETE. This permanently removes all your data.

Don't have the app installed? Request deletion from the account deletion page — we'll email you a link to confirm.

What is the difference between Basic, Pro, and Elite?

Basic (free for two months) includes 3 proposals / month and core proposal tools. Pro ($19/mo) includes 8 proposals / month and PDF delivery. Elite ($29/mo) includes 15 proposals / month — everything in Pro plus all AI-powered features.

Is my payment information secure?

Yes. All payments are processed by Stripe and we never store your card details. See our Privacy Policy for more.

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