Help
Support
We're here to help — reach out any time.
Contact Support
For questions about your account, billing, or anything else, email us directly:
support@subproapp.coWe typically respond within one business day.
Frequently Asked Questions
How do I cancel my subscription?
You can cancel any time from the Subscription section in the app's Settings tab. Cancellation takes effect at the end of your current billing period — you keep access until then.
How do I restore a purchase I already made?
Tap Restore Purchasesin the Subscription section of Settings. Make sure you're signed in with the same Apple ID or Google account used for the original purchase.
How do I delete my account?
In the app: go to Settings → scroll to the bottom → tap Delete Account. You'll be asked to confirm by typing DELETE. This permanently removes all your data.
Don't have the app installed? Request deletion from the account deletion page — we'll email you a link to confirm.
What is the difference between Basic, Pro, and Elite?
Basic (free for two months) includes 3 proposals / month and core proposal tools. Pro ($19/mo) includes 8 proposals / month and PDF delivery. Elite ($29/mo) includes 15 proposals / month — everything in Pro plus all AI-powered features.
Is my payment information secure?
Yes. All payments are processed by Stripe and we never store your card details. See our Privacy Policy for more.